Privacy Policy
Robles Media Group (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services. By using this site, you agree to the practices described here.
Information Collection:
We collect information you choose to share with us, such as:
- Name and contact details (email, phone, brokerage)
- Property and project details when you request a quote or book a shoot
- Payment information (processed securely by our payment providers, such as Stripe or Square)
- Any other information you include in messages or forms
When you visit our website, we may automatically collect:
- IP address and general location
- Device and browser type
- Pages visited and actions taken on the site
- Cookie and analytics data (for example, through tools like Google Analytics)
How we use your information
We use the information we collect to:
Respond to inquiries and provide quotes
Schedule, manage, and deliver photo/video services
Process payments and send invoices/receipts
Send booking confirmations, reminders, and important service updates
Improve our website, services, and customer experience
Send occasional marketing emails about our services (you can opt out at any time)
Sharing your information
We do not sell your personal information. We may share it with:
Service providers who help us run our business (website hosting, payment processors, email and CRM tools, analytics)
Professional advisors (such as accountants) where necessary
Authorities, if required by law or to protect our rights
These third parties are only allowed to use your information as needed to perform services for us.
Data security & retention
We use reasonable technical and organizational measures to help protect your information. No system is 100% secure, but we work to keep your data safe.
We keep personal information only as long as needed for the purposes described in this policy, or as required by law (for example, for accounting and tax records).Your choices
Email marketing: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us.
Updating your info: You can request that we update or correct your information by contacting us.
Cookies: You can usually control cookies through your browser settings.
Children’s privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the site after changes means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Robles Media Group
Contact@roblesremedia.com
